Overview
Welcome to our online store for lab equipment, materials, and MRO. By accessing or using our website, you agree to be bound by these terms and conditions.
General Terms
1.1. The content on this website is for informational purposes only and does not constitute an offer to sell any products or services.
1.2. We reserve the right to change, modify, or remove any content, products, or services at any time without notice.
1.3. All prices are listed in US dollars and are subject to change without notice.
1.4. We reserve the right to limit the quantity of items purchased by a customer.
1.5. We reserve the right to cancel any order for any reason, including but not limited to pricing errors, suspicion of fraudulent activity, or unavailability of products.
Products and Services
2.1. All products and services are subject to availability.
2.2. We make every effort to ensure that the product descriptions, images, and pricing are accurate, but we do not guarantee their accuracy.
2.3. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Orders and Payment
3.1. Orders may be placed on our website or by phone during our business hours.
3.2. Payment must be made at the time of the order, and we accept credit cards, PayPal, and wire transfers.
3.3. Shipping and handling charges will be added to the order total, and the customer is responsible for any applicable customs, duties, or taxes.
3.4. We reserve the right to refuse or cancel any order at any time for any reason.
Shipping and Delivery
4.1. We will make every effort to ship orders within the stated time frame, but we do not guarantee delivery dates.
4.2. Shipping times and methods may vary based on the product and destination.
4.3. We are not responsible for any delays or damages that occur during shipping.
4.4. If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges.
Returns and Exchanges
5.1. We accept returns and exchanges within 30 days of the purchase date, provided that the product is in its original condition and packaging.
5.2. The customer is responsible for any return shipping charges.
5.3. Refunds will be issued in the original form of payment.
5.4. Some items may be subject to a restocking fee.
Warranties and Liability
6.1. We make no warranties or representations, express or implied, about the accuracy, completeness, or suitability of the information, products, or services on this website.
6.2. We are not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use or inability to use this website or any products or services purchased through this website.
6.3. We do not provide any warranties or guarantees for any products or services sold through this website, and the customer is responsible for any warranties or guarantees provided by the manufacturer or supplier of the product.
Governing Law and Dispute Resolution
7.1. These terms and conditions are governed by the laws of the state where our company is based, without regard to its conflict of law provisions.
7.2. Any disputes arising from or related to these terms and conditions or the use of this website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
7.3. The prevailing party in any arbitration shall be entitled to recover its reasonable attorneys’ fees and costs.
Miscellaneous
8.1. These terms and conditions constitute the entire agreement between the customer and our company and supersede any prior or contemporaneous agreements, communications, or understandings.
8.2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.3. Our failure to enforce any right or provision of these terms and conditions shall not be deemed a waiver of such right or provision.
8.4. These terms and conditions may be updated or modified at any time without notice, and it is the customer’s responsibility to review them periodically for changes.
8.5. Any notices or communications related to these terms and conditions or the use of this website shall be sent to the email address provided by the customer during the ordering process.